Personal service is something you can expect from us even when shopping from home. Whether you are looking for inspiration, a gift or need advice on what ring size you need – our experienced jewellery advisers Tammy, Soledad and Sabina at Customer Care are there for you. See our opening hours for Customer Care here.
Inspiration and guidance
Our Customer Care team know everything about our wide range of jewellery, they are happy to assist, inspire and guide you. Are you looking for a pair of statement earrings in silver? Or an affordable gift with an important message? No worries, the girls at Customer Care are here for you.
We help you make a safe purchase online
It should feel safe to shop online at Efva Attling. If you feel unsure, Customer Care will guide you through your purchase to make it as smooth and easy for you as possible. Here you can read all about our purchase and shipping information.
Order a home-delivered gift
Want to surprise someone you love from a distance with a gift? No problem - choose your gift, choose card payment and change the delivery address to the desired recipient. If you want another payment option, or need help finding the perfect gift, then Customer Care is on your side.
Finding the right size
To find the perfect size before investing in a piece of jewellery is important, at least when it comes to buying a ring. We recommend using our size guide, which is printable so you can find the correct size. Find out more about how to find the right ring size here. Don't hesitate to contact Customer Care if you want assistance.
Made to order
Some of our jewellery are not in stock, they are made to order. These pieces are for example some wedding rings, cocktail rings and silver pieces. These orders are placed as normal, the only difference is that the delivery time is extended where the preliminary shipping date is stated before you order.
Engrave your gift
To make jewellery more personal we offer engraving. Engraved jewellery is often a beloved gift that adds that little extra. To order engraving, you are welcome to visit your nearest concept store.
Engraving is free of charge and included when you buy a wedding ring. If you order your wedding ring online – contact our Customer Care and they will make sure that your ring gets the loving words, letters or dates you wish for engraved.
If something goes wrong
Did something go wrong with your order? Contact Customer Care via chat or by phone, +46 (0) 60 17 27 49 and they will help you out.
Due to the Coronavirus, it’s important that we all take responsibility by following the restrictions. The safety of our customers and our staff is the most important thing for us, therefore we want to assure you that we follow the recommendations from the World Health Organization carefully.